Cloud Solution Architect – Data & Analytics Para Salvador

Microsoft está com vaga(s) de emprego para Cloud Solution Architect – Data & Analytics Para Salvador em Salvador / BA

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Cloud Solution Architect – Data & Analytics – Salvador – Microsoft

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With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.

Do you have a passion for Data & Analytics with a focus on cloud and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to improve their Data & Analytics related technologies? Do you want to join one of Microsoft's fastest growing businesses? If so, we are looking for you!

Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer’s most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Centricity

• Gather customer/partner insights and map architecture and digital transformation solutions to business outcomes. Act as the voice of the customer, driving feedback and insights across teams.
• Develop and expand relationships with customer and partner architects, technical decision makers, and stakeholders. Address requirements with technical architectures and demonstrate solutions' value.
• Support customer/partner skilling, address capability gaps, and facilitate technical discussions to ensure readiness and adoption of best practices.
• Guide team members to focus on customer experience, anticipate dissatisfaction, and improve overall value and transformation speed.

Business Impact

• Identify issues, advise on performance optimization, and minimize risks, ensuring solution quality and pipeline hygiene.
• Build and maintain relationships to resolve technical blockers and support solution deployment, leveraging Microsoft offerings and competitive insights.
• Drive growth opportunities, increase consumption, and ensure solutions are resilient and optimized for production deployment.

Technical Leadership

• Develop technical and professional growth plans, mentor colleagues, and participate in external technical communities.
• Share insights and strategic input, contribute to intellectual property, and identify gaps for improvement.

Other

• Embody Microsoft’s culture and values.

Qualifications

Minimum Qualifications

• Bachelor's Degree in relevant fields and 4+ years in cloud/infrastructure technologies or related areas, or equivalent experience.
• Experience with solutions like SQL, NoSQL, CosmosDB, and Azure SQL, along with Azure Cloud certifications.
• Proficiency in English and Spanish.

Preferred Qualifications

• Extended experience (8+ years) in related fields or higher education credentials.
• Experience in customer-facing roles and technical projects.
• Business fluency in Portuguese.

Microsoft is an equal opportunity employer. For accommodations, please refer to the provided resources.

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