SolMirandaRH
SolMirandaRH está com vaga(s) de emprego para Atendimento Ao Cliente Call Center Para Salvador em Salvador / BA
Canal Vagas em Salvador!
Cargo:
Atendimento ao Cliente Call Center – Salvador – SolMirandaRH
Requisito:
Join to apply for the Atendimento ao Cliente Call Center role at SolMirandaRH
Get AI-powered advice on this job and more exclusive features.
Salary
A combinar
Job Description
A SolMirandaRH, in partnership with a life insurance company, is hiring for the position of Atendimento - Call Center PJ. Benefits include salary to be negotiated, transportation voucher, and a meal voucher of R$20.00 per day.
Responsibilities and duties:
- Seek medical authorization for plan beneficiaries.
- Handle inquiries via WhatsApp.
- Receive medical requests.
- Address and resolve customer doubts, complaints, and requests by phone and other communication channels.
- Record and update customer information.
- Properly direct customer demands to responsible departments.
- Provide technical support and assist customers in resolving issues.
- Identify sales opportunities and promote additional products and services.
- Monitor and ensure customer satisfaction, resolving demands promptly and efficiently.
- Conduct satisfaction surveys and evaluate service quality.
- Work collaboratively, sharing knowledge and experiences to improve service efficiency.
- Stay updated on company products, services, and policies.
- Perform administrative activities related to customer service, such as filling out reports and records.
- Previous experience in customer service.
- Experience in medical authorization release (preferred).
- Verbal and written communication skills.
- Ability to handle complaints and difficult situations.
- Basic computer knowledge.
- Organization and multitasking skills.
- Empathy and patience.
- Efficient problem-solving abilities.
- Entry level
- Full-time
- Other
- Human Resources Services
Minimum Requirements
Additional Information
Educational Background: Not specified.
Salary: To be negotiated.
Position: Telemarketing Attendant.
Company: Grupo 5 RH.
Industry: Human Resources / Recruitment and Selection.
Seniority Level
Employment Type
Job Function
Industry
#J-18808-Ljbffr
Salário:
A combinar
Benefícios:
Não foi informado
Tem interesse nessa vaga?
CANDIDATAR-SE